When the client detects a connection to a game server, a detailed ping to game server it periodically performed for establish, in real time, the user connection quality. The result of this processing is shown in a very intuitive mode on the client interface showing the risk of LAG that the user can have.
The same data is sent to the SRT website and shown, in detailed format and in real time into the league admin panel. Latter, always in real time, has available a small history of the last 2 hours in order to determine whether the user has chronic or temporary connection issue.